GRIDIX Affiliate Program Rules
This page explains how the GRIDIX affiliate program works, the different roles (Referral and Integrator), and how rewards are calculated—in simple, understandable language.
Content
What is the essence of an affiliate program and why are rules needed?
GRIDIX creates the product and tools: Smart Catalog, widgets, dashboards, and infrastructure.
Partners help the product grow: they bring in clients, implement, train, and support.
Rules are needed to:
- Establish cash flows and responsibilities (who pays whom) in advance.
- avoid disputes over attribution and payments.
- make the rules transparent and avoid misunderstandings
- make the partnership transparent and convenient for scaling.
Briefly about terminology:
- The client is a developer/builder who uses GRIDIX.
- A project is a subscription unit (usually a residential complex/property/complex/any property that is divided into lots! For example, a developer may have several projects.
- Attribution is the assignment of a client and their payments to a partner.
- Wallet — the balance of the integrator and referral for paying for client subscriptions under the affiliate model (reseller model) or withdrawing earned commission.
Two earning models: 1. Referral program 2. Integrator/reseller
1. Referral program (affiliate link)
Suitable if the client:
- configure GRIDIX himself (for example, by his IT department).
- will pay for the subscription directly to GRIDIX.
You earn a commission of 20% from client payments.
When it is especially convenient:
- the client already has a team/contractor.
- The client needs "quick setup" of the product, either independently or through DRIDIX support
- you work as an ambassador/recommender
2. Integrator/reseller (implementation + support)
Suitable if you:
- implement and configure GRIDIX for the client.
- You take on support and turnkey work.
- You take on the client's invoices and closing documents
- Activate your subscription through your wallet balance with a discount.
You earn up to 50% in commission.
Up to 10 projects
Integrator's commission
40%
Over 10+ projects
Integrator's commission
50%
Additionally, you can earn money from implementation/support services.
Important: You can use both models at the same time, but for different clients.
Rewards and rates
Referral program (affiliate link)
- Level 1 (Direct Referrals): 20% – You brought a client directly through your link
- Level 2 (Second-line referrals): 10% - Your referral brought a client, and you get 10% as a top level
Attribution is lifetime—as long as the customer's subscription is active
Integrator/reseller (integrator discount)
The discount depends on the number of active projects in your portfolio:
Up to 10 projects
discount for integrator
40%
Over 10+ projects
discount for integrator
50%
In the Integrator/Reseller model:
- the client pays the integrator
- The integrator pays for GRIDIX from his Balance at a discount
In short: who pays whom
- Referral program: Client → GRIDIX (directly), partner receives a commission
- Integrator/reseller: Client → Integrator, Integrator → GRIDIX (from your Balance with a discount)
Pricing note: Subscription prices and rates are listed on the GRIDIX website. Integrator/reseller rates are specified in the program rules in your personal account and may be updated with the release of a new version.
Математика партнерства: посчитайте, сколько Gridix принесет вам за год
How a client is assigned (attribution)
To make it easier, here are 3 short scenarios:
- Came via link → Referral program: the client registered/paid via your affiliate link.
- Created by integrator + Balance → Integrator/reseller: You have created a customer account and activated a subscription through your Balance.
- Switched to direct payment → What changes: The client continues to work in GRIDIX, the integrator's access can be revoked, and attribution remains in accordance with the program rules.
Referral program attribution
A client is assigned to a partner if the client registers and/or pays using the partner link.
What is usually recorded:
- partner (Level 1) + if available (Level 2)
- date of first transition/registration/payment
- source (referral link)
Integrator/reseller attribution
A client is assigned to an integrator if the integrator has created an account for the client and activated a subscription through their Balance.
What is recorded:
- integrator partner
- Integrator/reseller model
- activated projects/periods
If the client decides to pay directly without an integrator
The client has the right to switch to direct payment in GRIDIX.
Default:
- the client continues to work in GRIDIX
- integrator access may be revoked
- Attribution for a client is maintained according to the connection history and the current rules of the affiliate program.
Example:
- The integrator implemented the system, and the client decided to continue making payments themselves.
- Клиент пишет в поддержку GRIDIX о нарушении → доступ интегратора ограничивается → клиент оплачивает напрямую
Referral program payments
Когда комиссия доступна к выводу!
The commission becomes available for withdrawal after:
- successful payment by the client
- completion of the verification period/possible chargeback (usually 14 days; the exact value is specified in the partner account)
Payment statuses
- awaiting verification
- approved
- paid
Term and minimum amount
- Payment is made within 14 days from the date of Approved status.
- Minimum withdrawal amount: 100 USD
- Payout currency: USDT
Withdrawals are made through support (before the introduction of automatic payments).
Deductions and returns
GRIDIX has the right to temporarily withhold accruals if:
- The payment is in dispute/in the process of being refunded (chargeback)
- there are signs of fraud
- Confirmation of partner's identity/details is required
If a customer's payment is cancelled/disputed, the charge may be:
- canceled
- held until verification is completed
- deducted from future payments if already paid
Rules for Integrators: Access, Responsibility, Support
Access to the client's account
The integrator typically receives extended access for implementation and support.
This means that the integrator can:
- customize projects, catalog, and widgets
- connect employees
- perform integrations
- assist the client in daily work
Responsibility of the integrator
In the integrator/reseller model, the integrator is fully responsible to the client for:
- contract, invoices and closing documents
- timing and quality of implementation
- support and maintenance
- correctness of promises to the client
GRIDIX provides technology and product support (2nd line), but is not a party to the agreement between the integrator and the client.
Support limit (in simple terms)
- Integrator = 1st line: training, settings, data, standard requests
- GRIDIX = 2nd line: platform incidents, product bugs, infrastructure, releases
Practical guideline:
- «"How to configure/connect/update data?" → to the integrator
- «"Platform unavailable / product error" → to GRIDIX support
Recommendations for integrators (to reduce conflicts)
- Specify the scope of work and terms of service in the contract with the client
- Don't promise functionality/timeframes that aren't in the product.
- Explain the cash flow to the client: "The client pays the integrator → the integrator pays GRIDIX from its Balance."«
- Use official GRIDIX materials and current rates.
Rules for referrals: how to promote correctly
Can:
- Recommend GRIDIX through content, presentations, and personal contacts
- use official materials (media kit/brand materials)
- set fair expectations and demonstrate the product through a demo
It is forbidden:
- promise a guaranteed result
- mislead with tariffs/conditions
- use spam, prohibited traffic and "gray" schemes
- impersonate an official representative of GRIDIX without consent
Disputes and rejection of the integrator: how GRIDIX helps
If the client (developer) decides to stop working with the integrator:
- 1. The client writes to GRIDIX support and describes the situation;
- 2. GRIDIX verifies the authority of the applicant (client/authorized person)
GRIDIX, upon confirmation, may:
- disable/restrict integrator access
- record events in the action log
- help the client continue working and (if necessary) switch to direct payment
Important: The client interacts with the integrator regarding invoices/closing documents and terms of the implementation service – this is the integrator's responsibility.
Antifraud: What is prohibited?
Any actions aimed at artificially increasing rewards are prohibited:
- self-referral and «cheating» of payments
- substitution of attribution
- attempts to hide the fact of payment refunds
- use of other people's data without rights and consent
- unauthorized export/copying of customer data
GRIDIX has the right to:
- freeze payments during the verification period
- restrict partner access
- terminate participation in the program if violations are confirmed
Frequently asked questions and sample scenarios
Where to turn for help
- Questions about the partner dashboard, attribution, and payments: GRIDIX support
- Questions about implementation, terms of service, and documentation (integrator/reseller): your integrator
Contact: info@gridix.live
Примечание: Полные юридические условия партнёрства закрепляются в партнёрской оферте/соглашении GRIDIX и в публичной оферте для пользователей. GRIDIX вправе обновлять правила партнёрской программы. Актуальная версия всегда публикуется в базе знаний.
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